About Carti
Who We Are
Carti was created by a team of Shopify operators who've lived the challenges of e-commerce firsthand. Our founder is a Cornell engineer and eight-figure brand owner with more than a decade of Shopify experience. We know what it takes to run a successful Shopify store, because we've done it ourselves.
Built by Shopify Merchants, for Shopify Merchants
Carti isn't some generic chatbot. It's purpose-built for Shopify by people who've been in the trenches. We understand the challenges you face, the metrics you track, and what actually moves the needle for your business.
Carti answers customer questions, recommends products, and helps close sales 24/7. Our AI understands your products, your brand, and what it takes to boost your conversion rate.
Why Conversion Rates Matter
Nearly 98% of online shoppers leave without buying.
They have questions, need guidance, or simply get stuck. Traditional live chat depends on human agents who can't be available around the clock.
Carti changes that. It provides instant, accurate assistance whenever your customers need it.
Carti delivers answers, personalized recommendations, and product insights in one seamless shopping experience.
Our Values
1. Merchant-First
Every feature starts with understanding what merchants and their customers actually need. No fluff, just results.
2. Transparency
We're upfront about how our AI works, what it can do, and what it can't. No overpromising, no surprises.
3. Relentless Improvement
Just as Carti learns and adapts with every customer interaction, our team does the same. We're continuously refining features, implementing feedback, and pushing updates around the clock.
Deep Shopify Integration
Carti is built exclusively for Shopify and integrates seamlessly with your store. From product variants to tags to collections, we understand the Shopify ecosystem inside and out.
Our deep integration allows Carti to deliver responses that are not only accurate but contextually aware, something other chat tools simply can't match.
Meet your store's best salesperson
Carti answers questions, recommends products, and closes sales 24/7